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Age Concern Waltham Forest
Charity Number: 1048212
What is Transitional care?
You have finished your treatment at Whipps Cross Hospital. Your nurse and/or social worker will have discussed your ongoing care needs with you. You may however have to transfer to a TRANSITIONAL BED (sometimes referred to as a 'step down' bed) as:
• You may be waiting for a place in your home of choice-
• You may be waiting to be rehoused or for major adaptations to be carried out in your own home
• You may be waiting for social and/or health care packages to be arranged to support you when you return home.
• You may be waiting for items of equipment that you will need when you return home.
How long will I be in transitional care?
It should not take more than 6 weeks for your ongoing care to be organised and some people are in the unit for as little as 1 week. It really depends on your own situation.
Where is transitional care provided?
The Ainslie Unit at 3 Friars Close, Larkshall Road, Chingford, E4 6UW. The unit provides Intermediate Care (rehabilitation) and Transitional care. Highams Court on the same site, also provides transitional care.
They look after both men and women from the age of 18 who are residents of Waltham Forest.
What are the Units like?
At the Ainslie unit there are some 4-
What should I bring with me to the Unit?
Please bring your own choice of comfortable clothes. We can label your clothes for you for a very small charge if you or your relatives are unable to do so. We have a small laundry where your personal clothing can be washed, however you may prefer your relatives to do this for you. Other items to bring are:
• Toiletries
• Towels
• Flannels
• Nightwear
• Slippers/Shoes
• Walking aids
• Hearing aids
• Dentures
• Books/CD's/Games/personal stereo
Who will be looking after me during my stay?
The Units have a Senior Sister and a team of nurses. There are also social workers attached to the units. There are Therapists who work mainly with patients in our intermediate care rehabilitation beds. There are administrators, a porter and domestic staff. We also have access to a pharmacist.
A local GP visits regularly to check on any problems and prescribe treatments. If however you need urgent medical attention between visits we can call the GP to visit any time day or night.
Some people do not work on the unit all of the time but come to see you if you require them, such as Speech and Language therapists, or your own social worker.
What are the visiting hours?
Visitors are welcome at any time, between the hours of 9am and 9pm.
Who should I speak to if I have any concerns/complaint?
The Unit manager is available for you to talk to, but if she is not on duty then please speak to the nurse in charge, who will try to resolve any issues. However, if this is not possible she will report on to the most appropriate person to help you.
The Primary Care Trust Patient and Liaison Services (PALS) are also available should you be experiencing any difficulties, they can be contacted on: 020 8539 3939.
What are the telephone numbers of the units?
Ainslie Unit: 020 8430 7276 / 7278
Highams Court: 020 8430 7264
What buses run to Chingford?
W16, 444, 212, 357
There is also limited parking for visitors. Please be aware that the units are situated within a residential area and cars parked illegally will be clamped/removed or be subject to parking tickets.
We hope you enjoy your stay with us. We would welcome any comments or suggestions that you may have following your stay.
Transitional Care in Waltham Forest
Age Concern Waltham Forest > Help & Advice >
