© Age Concern Waltham Forest 2009-
Home -
Support Us -








Age Concern Waltham Forest
Charity Number: 1048212
What is Incontinence?
Incontinence is a problem which nobody likes to talk about. Losing control of the
bladder or bowel can be very distressing and embarrassing. Yet it can happen to almost
anyone -
There are many different types of incontinence -
What does the Continence Advisory Service offer?
The Continence Advisory Service is a community based scheme that offers a comprehensive service to advise all residents and staff on up to date methods of maintaining and promoting continence. Initial continence assessments will usually be completed by your District Nurse who can be contacted by your General Practitioner.
The Continence Advisor who is a qualified nurse with Specialist knowledge in this field, is available to offer:
• Individual specialist assessment, advice and treatment in the Clinic or home setting if indicated.
• Education and advice to professional and voluntary associations.
• Information and a Resource Library providing up to date research.
• A Resource Centre where aids appliances and equipment are on permanent display.
Who is the service available to?
The Continence Service provides help and advice to the following:
• Residential Homes
• Private Rest Homes
• Schools
• The Local Community for Waltham Forest
• All Health Professionals
• Voluntary Organisations
• Social Services
Telephone advice is available from the Continence Advisor. If she is not available at the time of your call, a message can be left stating name and telephone number on the answering machine. Callers will be contacted within three working days.
All calls will be treated in a sensitive, respectful and confidential manner.
How can you contact the service?
Either: By phoning one of the numbers below:
Continence Resource Centre
B7 Ward
Whipps Cross University Hospital
Whipps Cross Road
Leytonstone
London E11 1NR
Monday to Friday (9.00am -
020 8539 5522
Direct Line: 020 8535 6907
Incontinence Pad Service
0800 072 9110
Or by referral via
The General Practitioner
District Nurses, Health Visitor or any other Health Professional
Hospital Services
Social Services Departments
For more information about Continence, please go to: http://www.continence-
The Continence Advisory Service